MGMT 443 - Performance Management

Videos
=== MGMT 443 - Performance Management pt. 1 ===
 * Performance Management vs. Performance Appraisal
 * Performance Management - The process of measuring performance
 * Performance Appraisal - Evaluating employees
 * Purpose of Performance Appraisal Systems
 * Diagnosis of Organizational Problems - Interview employee on their thoughts
 * Employment Decisions - Pay Increase, Fire?
 * Employee Feedback - Inform employees of how they're doing
 * Objectives for Training Programs - What do we need to do different to fix this
 * Criteria in Test Validation - Do we have the correct criteria to measure employees
 * The Performance Appraisal Process
 * *Insert Chart*
 * Accurate Performance Measures
 * If measures aren't reliable employees will be disheartened
 * Keep notes on an employee, and try it on a schedule

=== MGMT 443 - Performance Management pt. 2 ===
 * Forms of Appraisal
 * Ranking Methods
 * Grade employees on the Vitality Curve
 * Chop off bottom 10%
 * Reward the top 20%
 * Forced Comparison - Rate employees against each other
 * Absolute Comparison - How did they do compared to goal
 * Forced Distribution - Basically the vitality curve
 * Graphic Ratings Scales
 * Generic - General
 * Critical Incidents Method
 * Track the highs and lows of employee performance
 * Behaviorally Anchored Rating Scales (BARS)
 * [Graphic Rating + Critical Incident] Hybrid
 * Job Tailored - Not Generic
 * Narrative Method
 * Journal of Day-to-day activities
 * Very time consuming
 * Management By Objective
 * Employee helps create objectives
 * SMART Objectives
 * Specific
 * Measurable
 * Achievable
 * Realistic
 * Time-bound

=== MGMT 443 - Performance Management pt. 3 ===
 * Who Should Assess Performance
 * 360* Evaluation - EVERYONE
 * Customers, Peers, Coworkers, Supervisors, Self-Evalutation
 * Problems With Appraisals
 * Bias/Stereotyping
 * Halo/Horn Effect
 * Distributional Errors - Don't assume the bottom 10% is doing bad
 * Similarity Error - Casual Racism
 * Proximity Error - Close Coworkers
 * Recency Error
 * Contrast Error - Contrasting people
 * Attribution Error - Attribute qualities that are workplace relevant
 * How to Avoid Problems
 * OUCH
 * Objective
 * Uniform in Application
 * Consistent in Effect
 * Has Job Relatedness

=== MGMT 443 - Performance Management pt. 4 ===
 * Discipline and Problem Employees
 * Reasons to Discipline
 * Just Cause (7 Point Test)
 * Employment at Will - Fire for any reason, that isn't discriminatory
 * Needs to show that the organization is fair
 * Penalty must be fair
 * Progressive Discipline
 * Informal Talk
 * Oral Warning
 * Written Warning
 * Suspension
 * Termination
 * The Progressive Disciplinary Approach
 * Just a flow chart of the severity of the punishment